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Fraud Department On The Ball

October 28th, 2009

What happens when someone steals your credit card number and tries to use it? As a Credit Union employee (Hi, I’m Lora!) I’ve explained how our credit card fraud protection system works, but never really experienced it. That is, until Saturday morning when our Credit Card Fraud Department called me wanting to know if I had authorized anyone else to use my card and if it was in my possession. Apparently someone had tried to use my card number Friday afternoon at a Wal-Mart in California, just an hour after I had purchased my lunch with it in Ann Arbor.

I immediately cancelled the card and, though I’m inconveniently without one for the next 7-10 days, I feel better knowing that the system actually works. Even with my often erratic card use the Fraud Department caught this one immediately. It’s definitely something I’ll keep in mind when I’m feeling annoyed at having to call MidWest Financial (or walk across the hall as the case may be) and let them know what my travel plans are to ensure that my card will work.

I have another card with another bank, same erratic spending patterns. I’ve never heard from their fraud department. And that’s not to say there hasn’t been the possibility of fraud. So I’ll continue to pull the MidWest Financial card out of my wallet—‘cause I know someone’s got my back.


Millions are Celebrating This Week

October 15th, 2009
CU-day It’s a world-wide party! More than 177 million people across the globe—from Kentucky to Kenya, Alberta to Azerbaijan—are celebrating International Credit Union Day, Oct. 15!

So what? These 177 million people have chosen, just like you, to be more than a customer; they’ve chosen to be a member. Whereas banks belong to shareholders, hoping to profit from your transactions, as a credit union member you benefit from any earnings—through better rates and value-added offerings.

In these troubled economic times it’s important to remember that it’s Your Money, Your Choice, and Your Credit Union!


FREE Safe and Secure Document Shredding

October 2nd, 2009
 
Free Paper Shredding Event
 
Need someplace safe and secure to have your personal documents destroyed? Tote them to the Washtenaw County Western Service Center, located at 705 N. Zeeb Road, October 24th between 9am to Noon — you can shred up to 3 banker boxes (75 lbs) for free! Two huge thumbs up to AccuShred, a Toledo-based document destruction and recycling company, for donating the time and equipment to make this event possible. All destroyed documents will be recycled.

Got more than 3 banker boxes to dispose of? The 3-box limit per vehicle will be strictly enforced, with a $3 charge for additional boxes of papers.